Updated number of request for assistance received from tourist


2017-08-25 18:08

Source: Tourism Crisis Management Office

As of 12:00 noon today (August 25th), in the aftermath of typhoon "Hato", the Tourism Crisis Management Office (GGCT) received a total of 12 requests for assistance from Macao residents due to the cancellation of their return flights. The current status is as follows:

•    In Bangkok: a tour group of 18 people plus 22 FIT tourists, four of which were able to board a flight to Hong Kong this morning, while thirty six people remain stranded;

•    In Danang: 50 people from 2 tour groups are currently stranded;

•    In Fukuoka: a tour group of 36 people has been able to return to Macau via South Korea;

•    In Kaohsiung: 6 FIT tourists, one of them managed to purchase a ticket and return to Macao, while 5 are still stranded.

GGCT is in close contact with the airlines and travel agencies, urging the tourism industry to adequately coordinate the necessary arrangements for the stranded passengers so as to allow them to return as soon as possible.

If necessary, Macao residents can call:

24-Hour Tourism Hotline +853 2833 3000;

The Chinese Embassy and consulates or the Global Emergency Call Center for Consular Protection and Services of the Ministry of Foreign Affairs 24-hour hotline: +86 10 12308 for assistance.

 


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