GGCT raises the Travel Alert for Bali to Level 2


2017-11-27 22:30

Considering the recent situation in Bali, the Tourism Crisis Management Office (GGCT) raised the Travel Alert to that destination to Level 2. The Ministry of Foreign Affairs has also issued a security alert. Following is the translated version of the full text:

“Alerts Chinese citizens not to travel to Bali during this period

Publication date: 27th of November 2017, 15:42

(This alert is valid until 4th of December 2017)

Since the first eruption of the Agung volcano in Bali on 21 November, the intensity of its activity has been increasing, generating repeatedly high volume of volcanic ash. Affected by this, the Bali Ngurah Rai International Airport is temporarily closed from 07:15 on the 27th of November until 07:00 on the 28th of November (local time), with all flights being cancelled.

At the moment the level of alert for the Agung volcano has reached the maximum level of 4. All activities in the area within a radius of 8 km around the crater and within a radius of 10 km North-Northeast, Southwest-South-Southeast of the crater are prohibited.

The Ministry of Foreign Affairs and the Consulate-General of China in Denpasar alerts Chinese citizens not to travel to Bali during this period. Chinese citizens already in Bali should maintain in maximum alert, strengthen security precautions to ensure their personal safety, avoid traveling to areas close to the volcano, make appropriate adjustments to their travel plans, maintain in contact with the travel agencies or airlines where their air-tickets were purchased, as well as being on alert to avoid the risk of being stranded. In case of an emergency, contact immediately the police and the Consulate-General of China.

Given the special circumstances of the destination in question, if Chinese citizens insist on traveling to Bali after this alert is issued, they might encounter high security risk and be subjected to delays in receiving any assistance.

Consulate-General of China in Denpasar for Consular Protection and Assistance, Tel: +62-361239902.

Indonesia Police, Tel: +62-110.

Medical Emergencies, Tel: +62-118.

Global Emergency Call Center for Consular Protection and Services of the Ministry of Foreign Affairs 24-hour hotline: +86 10 12308+86-10-59913991.”

The GGCT alerts Macao residents who intend to travel to or are already in Bali to reconsider for the moment the travel. It is suggested to avoid non-essential travel to the destination.

The GGCT will keep monitoring the latest developments of the situation.

From information gathered through the Macao travel industry, currently there are no tour groups organized by Macao travel agencies in Bali. Until the present moment GGCT has received 1 request for information and no requests for assistance.

If necessary, Macao residents can call:

24-Hour Tourism Hotline +853 2833 3000;

The Chinese Embassy and consulates or the Global Emergency Call Center for Consular Protection and Services of the Ministry of Foreign Affairs 24-hour hotline: +86 10 12308 for assistance.

The Travel Alert System does not have a prohibitive nature and it is up to each individual to decide to travel or adjust their travel plan according to the information provided. The GGCT advises Macao residents before traveling to purchase comprehensive travel insurance, with coverage option for the Macao SAR Travel Alert System, international emergency medical evacuation coverage, and to also verify with their insurers in case of any doubts regarding the terms and conditions of their insurance coverage.


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